Because we’re here for you

Adverse Events and Product Quality Complaint Reports must be reported through the following channels.

PYLARIFY, AZEDRA, DEFINITY/LUMINITY, Xenon-133, NEUROLITE, TechneLite, Cardiolite, developmental products:

United States

Phone: 800-343-7851
Press Option 2 for Adverse Events and/or for Product Quality Complaints

Fax: 978-436-7296

Outside U.S.

Phone: 978-667-9531
Press Option 2 for Adverse Events and/or for Product Quality Complaints

Fax: 978-436-7296

Email: lantheussafety@lantheus.com

1095 (clinical development):

Email: arrow@progenics.com

PyL (clinical development):

Email: PyL-access-distribution@progenics.com

Medical Information

United States

Phone: 800-343-7851

Outside U.S.

Phone: +1 978-667-9531

Fax: 978-671-8736

Email: medicalinformation@lantheus.com

Med Info Portal

Hours: 8:30 a.m. to 5:00 p.m. Eastern Time, Monday to Friday

Select products are available to order online at https://ecommerce.lantheus.com

If you do not have an account, you can set one up with a Lantheus Customer Service representative at 800-299-3431.

A Drug Sample Card can be requested through your Sales Representative.

Call your Customer Service Representative at 800-299-3431. You will receive a return authorization number that MUST accompany all returns. Please have the following information available when you call:

• Customer number
• Name of institution
• Contact name & telephone number
• Lot & serial number
• Reason for return

You can reach us at the following email address: international@lantheus.com.

Payer policies can vary widely and third-party payment for medical products and services is affected by numerous factors. Lantheus cannot guarantee coverage or payment for products or procedures.

Determining and submitting appropriate codes, charges and modifiers for services rendered are considered the responsibility of the provider. For more specific information, contact your third-party payer directly in order to obtain up-to-date coverage, coding and payment information.

Please contact Reimbursement Support at 800-362-2668 (Option 3).

2023 Medicare Reimbursement Information – DEFINITY

2023 Medicare Reimbursement – Nuclear Medicine

<!– wp:columns {“align”:”full”,”className”:”my-5 container-fluid pd-image-feature overflow-hidden”} –>
<div class=”wp-block-columns alignfull my-5 container-fluid pd-image-feature overflow-hidden”><!– wp:column {“className”:”position-relative pd-map-col col-12″} –>
<div class=”wp-block-column position-relative pd-map-col col-12″><!– wp:heading {“level”:3,”className”:”position-absolute p-3 pd-map-header”} –>
<h3 class=”wp-block-heading position-absolute p-3 pd-map-header”>U.S. and Canada</h3>
<!– /wp:heading –>

<!– wp:image {“id”:5579,”sizeSlug”:”full”,”linkDestination”:”media”,”className”:”d-none”} –>
<figure class=”wp-block-image size-full d-none”><a href=”https://dev-lantheus.pantheonsite.io/assets/lantheus-map-us-canada-1.png”><img src=”https://dev-lantheus.pantheonsite.io/assets/lantheus-map-us-canada-1.png” alt=”” class=”wp-image-5579″/></a></figure>
<!– /wp:image –>

<!– wp:acf/map {“name”:”acf/map”,”data”:{“locations_0_location”:{“address”:”331 Treble Cove Road, North Billerica, MA, USA”,”lat”:42.5507241,”lng”:-71.3079521,”zoom”:14,”place_id”:”ChIJ-TpgBgyi44kRia2XOaxgcA8″,”name”:”331 Treble Cove Rd”,”street_number”:”331″,”street_name”:”Treble Cove Road”,”street_name_short”:”Treble Cove Rd”,”city”:”Billerica”,”state”:”Massachusetts”,”state_short”:”MA”,”post_code”:”01862″,”country”:”United States”,”country_short”:”US”},”_locations_0_location”:”field_5f21d5b12418b”,”locations_0_title”:”Massachusetts”,”_locations_0_title”:”field_635ab30326bb2″,”locations_0_description”:”331 Treble Cove Road\r\nNorth Billerica, MA 01862\r\n\r\n\u003ca href=\u0022tel:1-800-362-2668\u0022\u003e800-362-2668\u003c/a\u003e”,”_locations_0_description”:”field_635ab31126bb3″,”locations_1_location”:{“address”:”201 Burlington Road, Bedford, MA, USA”,”lat”:42.50103259999999,”lng”:-71.2394422,”zoom”:14,”place_id”:”ChIJr8kZD6qf44kRb8AYa6OlOQc”,”name”:”201 Burlington Rd”,”street_number”:”201″,”street_name”:”Burlington Road”,”street_name_short”:”Burlington Rd”,”city”:”Bedford”,”state”:”Massachusetts”,”state_short”:”MA”,”post_code”:”01730″,”country”:”United States”,”country_short”:”US”},”_locations_1_location”:”field_5f21d5b12418b”,”locations_1_title”:”Massachusetts”,”_locations_1_title”:”field_635ab30326bb2″,”locations_1_description”:”\u003cp\u003e201 Burlington Road\r\nBedford, MA 01730\u003c/p\u003e\r\n\u003ca href=\u0022tel:1-800-362-2668\u0022\u003e800-362-2668\u003c/a\u003e”,”_locations_1_description”:”field_635ab31126bb3″,”locations_2_location”:{“address”:”1111 Bd Dr.-Frederik-Philips suite 600, Saint-Laurent, QC, Canada”,”lat”:45.4962554,”lng”:-73.7020545,”zoom”:18,”place_id”:”EkkxMTExIEJkIERyLi1GcmVkZXJpay1QaGlsaXBzIHN1aXRlIDYwMCwgU2FpbnQtTGF1cmVudCwgUUMgSDRNIDJYNiwgQ2FuYWRhIiUaIwoWChQKEgkjN9Pm9xfJTBFX-MxwLdBnqRIJc3VpdGUgNjAw”,”name”:”1111 Bd Dr.-Frederik-Philips suite 600″,”street_number”:”1111″,”street_name”:”Boulevard Dr.-Frederik-Philips”,”street_name_short”:”Bd Dr.-Frederik-Philips”,”city”:”Montru00e9al”,”state”:”Quu00e9bec”,”state_short”:”QC”,”post_code”:”H4M 2X6″,”country”:”Canada”,”country_short”:”CA”},”_locations_2_location”:”field_5f21d5b12418b”,”locations_2_title”:”Canada”,”_locations_2_title”:”field_635ab30326bb2″,”locations_2_description”:”1111 Boulevard Dr.-Frederik-Philips, Suite 600\r\nSaint-Laurent, Québec H4M 2X6\r\n\r\n\u003ca href=\u0022tel:1-514-333-1003\u0022\u003e514-333-1003\u003c/a\u003e”,”_locations_2_description”:”field_635ab31126bb3″,”locations_3_location”:{“address”:”27 Commerce Street, Springfield, NJ, USA”,”lat”:40.688849,”lng”:-74.3182011,”zoom”:14,”place_id”:”ChIJpR8Qa72vw4kRg9YxfWgWWLg”,”name”:”27 Commerce St”,”street_number”:”27″,”street_name”:”Commerce Street”,”street_name_short”:”Commerce St”,”city”:”Springfield”,”state”:”New Jersey”,”state_short”:”NJ”,”post_code”:”07081″,”country”:”United States”,”country_short”:”US”},”_locations_3_location”:”field_5f21d5b12418b”,”locations_3_title”:”New Jersey”,”_locations_3_title”:”field_635ab30326bb2″,”locations_3_description”:”27 Commerce Street\r\nSpringfield, NJ 07081\r\n\r\n\u003ca href=\u0022tel:1-833-846-2366\u0022\u003e833-846-2366\u003c/a\u003e”,”_locations_3_description”:”field_635ab31126bb3″,”locations_4_location”:{“address”:”3000 Eastpark Boulevard, Cranbury, NJ, USA”,”lat”:40.3411428,”lng”:-74.5003771,”zoom”:14,”place_id”:”EiszMDAwIEVhc3RwYXJrIEJsdmQsIENyYW5idXJ5LCBOSiAwODUxMiwgVVNBIjESLwoUChIJb19AAnjcw4kR-BxH-xJJQ2MQuBcqFAoSCUdC1hx43MOJEZevT1vc8wg2″,”name”:”3000 Eastpark Blvd”,”street_number”:”3000″,”street_name”:”Eastpark Boulevard”,”street_name_short”:”Eastpark Blvd”,”city”:”South Brunswick Township”,”state”:”New Jersey”,”state_short”:”NJ”,”post_code”:”08512″,”country”:”United States”,”country_short”:”US”},”_locations_4_location”:”field_5f21d5b12418b”,”locations_4_title”:”New Jersey”,”_locations_4_title”:”field_635ab30326bb2″,”locations_4_description”:”3000 Eastpark Avenue\r\nSuite #500\r\nCranbury, NJ 08512 \r\n\r\n\u003ca href=\u0022tel:1-973-524-8947\u0022\u003e973-524-8947\u003c/a\u003e”,”_locations_4_description”:”field_635ab31126bb3″,”locations”:5,”_locations”:”field_5f21d56224189″},”mode”:”edit”} /–></div>
<!– /wp:column –>

<!– wp:column {“className”:”position-relative pd-map-col col-12″} –>
<div class=”wp-block-column position-relative pd-map-col col-12″><!– wp:heading {“level”:3,”className”:”position-absolute p-3 pd-map-header”} –>
<h3 class=”wp-block-heading position-absolute p-3 pd-map-header”>Sweden &amp; Switzerland</h3>
<!– /wp:heading –>

<!– wp:image {“id”:5580,”sizeSlug”:”full”,”linkDestination”:”media”,”className”:”d-none”} –>
<figure class=”wp-block-image size-full d-none”><a href=”https://dev-lantheus.pantheonsite.io/assets/lantheus-map-sweden-1.png”><img src=”https://dev-lantheus.pantheonsite.io/assets/lantheus-map-sweden-1.png” alt=”” class=”wp-image-5580″/></a></figure>
<!– /wp:image –>

<!– wp:acf/map {“name”:”acf/map”,”data”:{“locations_0_location”:{“address”:”Ideon Science Park, Scheelevu00e4gen, Lund, Sweden”,”lat”:55.7143434,”lng”:13.215234,”zoom”:14,”place_id”:”ChIJD1npSrWXU0YRLopBhKnw1v8″,”name”:”Ideon Science Park”,”street_number”:”17″,”street_name”:”Scheelevu00e4gen”,”city”:”Lund”,”state”:”Sku00e5ne lu00e4n”,”post_code”:”223 63″,”country”:”Sweden”,”country_short”:”SE”},”_locations_0_location”:”field_5f21d5b12418b”,”locations_0_title”:”Sweden”,”_locations_0_title”:”field_635ab30326bb2″,”locations_0_description”:”\u003cstrong\u003eEXINI Diagnostics AB\u003c/strong\u003e\r\nIdeon Science Park\r\nScheelevägen 27\r\n223 70 Lund, Sweden\r\n\r\n\u003ca href=\u0022tel:+46-46-286-54-20\u0022\u003e+46 46 286 54 20\u003c/a\u003e”,”_locations_0_description”:”field_635ab31126bb3″,”locations_1_location”:{“address”:”Steinentorstrasse 18, Basel, Switzerland”,”lat”:47.551973,”lng”:7.5889516,”zoom”:14,”place_id”:”ChIJ2VaptlK4kUcReB_Aetl4cjQ”,”name”:”Steinentorstrasse 18″,”street_number”:”18″,”street_name”:”Steinentorstrasse”,”city”:”Basel”,”state”:”Basel-Stadt”,”state_short”:”BS”,”post_code”:”4051″,”country”:”Switzerland”,”country_short”:”CH”},”_locations_1_location”:”field_5f21d5b12418b”,”locations_1_title”:”Switzerland”,”_locations_1_title”:”field_635ab30326bb2″,”locations_1_description”:”Steinentorstrasse 18\r\n4052 Basel, Basel-Stadt, Switzerland\r\n\r\n\u003ca href=\u0022tel:+41-77-420-6637\u0022\u003e+41 77 420 6637\u003c/a\u003e”,”_locations_1_description”:”field_635ab31126bb3″,”locations”:2,”_locations”:”field_5f21d56224189″},”mode”:”edit”} /–></div>
<!– /wp:column –></div>
<!– /wp:columns –>

You can learn more about our Standard Conditions of Sale here.